Terms & Conditions

1. Agreement to Terms

By accessing or using thebodytaylor(“we”, “our”, or “us”), registering for events, or engaging our coaching services, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, you must not use our services.

2. Services

thebodytaylor provides the following services:

• Transformation coaching (individual and group)
• Speaking engagements and keynotes
• Corporate workshops and team events
• Online and in-person events and programmes

The scope and format of each service will be agreed prior to commencement. We reserve the right to decline any booking at our discretion.

3. Bookings and Acceptance

3.1 Event Registration

Registration for an event constitutes a booking. Places are allocated on a first-come, first-served basis. Confirmation is sent by email on successful registration.

3.2 Coaching Engagements

Coaching packages are confirmed in writing (email or signed agreement). We reserve the right to refuse a booking where we believe we are not the right fit for the client's needs.

4. Payment Terms

• Event fees (where applicable) are payable at the time of registration
• Coaching package fees are payable as agreed in your coaching agreement
• Prices are inclusive of VAT where stated
• We reserve the right to charge interest on overdue invoices at 8% above the Bank of England base rate

5. Cancellation and Rescheduling

5.1 By the Attendee / Client

• Cancellations made more than 14 days before the event or session: full refund
• Cancellations made 7–14 days before: 50% refund
• Cancellations made less than 7 days before: no refund (transfer to a future event may be offered at our discretion)

5.2 By thebodytaylor

We may cancel or reschedule an event due to circumstances beyond our control (including illness, venue issues, or insufficient registrations). In such cases, you will receive a full refund or the option to transfer to an alternative date.

6. Participant Responsibilities

As a participant or client, you agree to:

• Provide accurate information at the time of booking
• Engage respectfully with coaches and other participants
• Keep any coaching content, methodologies, or materials confidential
• Notify us of any health conditions or circumstances that may affect safe participation
• Take personal responsibility for the decisions and actions you make as a result of coaching or events

7. Content and Materials

Any materials, frameworks, or content shared during coaching sessions or events remain the intellectual property of thebodytaylor. You may not record, reproduce, or distribute session content without prior written permission.

8. Limitation of Liability

8.1 General

Our liability for any claim arising from our services is limited to the fee paid for the specific service in question.

8.2 Exclusions

We are not liable for:

• Loss of profits, revenue, or business opportunities
• Indirect or consequential losses
• Delays caused by weather, site conditions, or third parties
• Inaccuracies in data provided by the client
• Use of deliverables for purposes beyond the agreed scope

8.3 Nothing Excluded

Nothing in these terms excludes or limits our liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be excluded by law.

9. Professional Standards

thebodytaylor is committed to delivering coaching and events to a high professional standard. Coaching is not a substitute for professional medical, psychological, or financial advice. Participants are encouraged to seek appropriate professional support where relevant.

10. Intellectual Property

Upon full payment, you receive a non-exclusive license to use deliverables for the agreed project purpose. We retain ownership of all reports, images, and documentation. You may not resell, redistribute, or use deliverables for purposes beyond the original scope without written permission.

11. Confidentiality

We will treat all client information as confidential and will not disclose it to third parties except as necessary to deliver services or as required by law.

12. Data Protection

We process personal data in accordance with our Privacy Policy and GDPR. By using our services, you consent to such processing and warrant that all data provided is accurate.

13. Force Majeure

We are not liable for failure to perform our obligations due to events beyond our reasonable control, including but not limited to adverse weather, natural disasters, strikes, or government restrictions.

14. Termination

Either party may terminate the agreement with written notice if the other party breaches these terms and fails to remedy the breach within 14 days. Upon termination, all outstanding fees become immediately payable.

15. Complaints and Disputes

If you are dissatisfied with our services, please contact us or email [email protected]. We aim to resolve complaints within 14 days. If a resolution cannot be reached, disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.

16. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of England and Wales.

17. Amendments

We reserve the right to update these Terms and Conditions at any time. Changes will be posted on this page with an updated “Last updated” date. Continued use of our services constitutes acceptance of updated terms.

18. Severability

If any provision of these terms is found to be unenforceable, the remaining provisions will continue in full force and effect.

19. Contact Information

For questions about these Terms and Conditions, please contact: